Standard 1 - Rights.
The service promotes individual rights to 4 freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence.
Standard 2 - Participation and Inclusion.
The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society
Standard 3 - Individual Outcomes.
Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
Standard 4 - Feedback and Complaints.
Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
Standard 5 - Service Access.
The service manages the access, commencement and leaving of a service in a transparent, fair, equal and responsive way.
Standard 6 - Service Management.
The service has effective and accountable service management and leadership to maximise outcomes for individuals.
