6 Disability standards
standard 1 - rights
The service promotes individual rights to 4 freedom of expression, self-determination and decision-making and actively prevents abuse, harm, neglect and violence.
standard 2 - participation & inclusion
The service works with individuals and families, friends and carers to promote opportunities for meaningful participation and active inclusion in society.
standard 3 - individuAL outcomes
Services and supports are assessed, planned, delivered and reviewed to build on individual strengths and enable individuals to reach their goals.
standard 4 - feedback and complaints
Regular feedback is sought and used to inform individual and organisation-wide service reviews and improvement.
standard 5 - service access
The service manages the access, commencement and leaving of a service in a transparent, fair, equal and responsive way.
standard 6 - service management
The service has effective and accountable service management and leadership to maximise outcomes for individuals.