CONNECTING COMMUNITIES
  • Home
  • About Us
    • Meet the Team
  • Our Services
    • Community Access
    • Assisted Daily Living
    • Nursing
    • Accommodation
  • Resources
    • Referral Form
    • Feedback & Complaints
    • Training Feedback Form
    • About the NDIS
    • 6 Disability Standards
  • Work With Us
  • Contact Us

About the NDIS


NDIS

​The NDIS allows people with a disability to gain greater independence, more time with family and friends, access to new skills, jobs, or volunteering opportunities, and an improved quality of life.

They provide funding to people with a disability and are able to connect them to one or multiple service providers within their community. These connections can be with doctors, community groups, sporting clubs, or schools and libraries. 

For more information, click the link to read more: NDIS website
​​

ndis quality and safeguards commission

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services whether registered or unregistered. They work to:
  • Ensure providers and workers know and follow the rules
  • Assist with and respond to concerns, complaints and serious incident's
  • Register and regulate NDIS providers Australia-wide
  • Educate and inform NDIS providers, workers, participants and people in the community about the NDIS Commission's requirements for quality and safety

At Connecting Communities we are registered with the NDIS Quality and Safeguards Commission, which makes us a registered provider. As such we are required to comply with specific obligations. These being:
  • Comply with the requirements of the NDIS Code of Conduct
  • Listen and respond appropriately to complaints

As a registered provider we have additional obligations as follows:
  • Complying with the NDIS Practice Standards
  • Complying with new worker screening obligations as they are rolled out
  • Ensuring that employees successfully complete the online Worker Orientation Module
  • Maintaining their registration with NDIS Commission
  • Reporting incidents to the NDIS Commission​

For more information, click the link to read more: NDIS Quality and Safeguards Commission
​

NDIS Code of conduct​

The NDIS Code of Conduct sets out the minimum standards and obligations that NDIS participants and all Australians can expect of providers and workers delivering NDIS supports and services. There are 7 standards which are as follows:
     (1)   Respect individual rights
     (2)  Respect self-determination
     (3)  Act with integrity, honesty and transparency
     (4)  Ensure quality and safety
     (5)  Respect privacy
     (6)  Deliver services competently
     (7)  Prevent and respond to violence, neglect, abuse, and exploitation 

​Please click the link for more information: NDIS Code of Conduct
​

ndis make a complaint

If you are receiving NDIS supports, you (or someone on your behalf) can make a complaint if you have concerns about the quality or safety of NDIS supports or services provided to you. You can make a complaint directly to your service provider.

You can also make a complaint through the NDIS Commission. This complaint service is independent, free, and anonymous. Through this service the commission has a range of action they can make. These include powers of investigation and imposing penalties such as revoking registration, banning workers, and service providers. 

For more information, click the link to read more:  Making a complaint

independent advocate

 An independent disability advocate is someone who:
  • Is independent of the Agency, the Commission and any NDIS providers providing supports or services to the person with disability
  • Provides independent advocacy for the person with disability, to assist the person with disability to exercise choice and control and to have their voice heard in matters that affect them
  • Acts at the direction of the person with disability, reflecting the person with disability’s expressed wishes, will, preferences and rights
  • Is free of relevant conflicts of interest

Follow the link to read more: Independent Advocate through the NDIS Commission.
​

Feros care - Local area coordinators 

Feros Care can help with home care, residential and respite care, some clever technology to make life easier, assistance in accessing community activities, someone to plan your NDIS services, or one of our growing number of allied health and wellness solutions. 

Click the link to read more: Feros Care
​

Picture
CONNECTING COMMUNITIES TOWNSVILLE
Registered as Gtec Training and Development | ABN: 30 164 356 638

1/106 Dalrymple Road, CURRAJONG, QLD, 4812
Phone 07 4401 5795
Email [email protected]

Office Hours 7:30am - 3:30pm Monday - Friday


  • Home
  • About Us
    • Meet the Team
  • Our Services
    • Community Access
    • Assisted Daily Living
    • Nursing
    • Accommodation
  • Resources
    • Referral Form
    • Feedback & Complaints
    • Training Feedback Form
    • About the NDIS
    • 6 Disability Standards
  • Work With Us
  • Contact Us